Delivery & Returns

At Checkmate, we are committed to providing a seamless shopping experience with fast delivery and a hassle-free return policy.

Delivery Information

Processing & Shipping Times

• Order Processing: 1-2 business days.
• Shipping Time:
  • Domestic Orders: 3-7 business days.
  • International Orders: 7-14 business days (depending on location).
• Shipping Partners: We work with trusted carriers to ensure safe and timely delivery.

Shipping Costs

• Free shipping on orders over a certain amount (check our latest promotions).
• Shipping charges, if applicable, are calculated at checkout.

Tracking Your Order

Once your order is shipped, you’ll receive a tracking number via email to monitor your shipment in real time.

---

Returns & Refunds

We want you to be 100% satisfied with your purchase. If you're not happy with your order, we offer easy returns.

Return Policy

• Items must be unused, in original packaging, and returned within 30 days of delivery.
• Returns are only accepted for products purchased directly from our store.
• Proof of purchase (order number or receipt) is required.

How to Initiate a Return

1. Contact Us – Email our support team at hello@checkmate.cc or fill out our return request form.
2. Receive Return Instructions – We’ll provide details on how to ship your item back.
3. Send the Item – Ship the product to the given return address.
4. Refund Processing – Once we receive and inspect the item, a refund will be issued to your original payment method within 5-7 business days.

Non-Returnable Items

• Used or damaged items (unless received in defective condition).
• Gift cards and promotional items.

Exchanges

If you receive a defective or incorrect item, we’ll gladly replace it at no additional cost. Contact us within 7 days of delivery for assistance.

---

Need Help?

If you have any questions about delivery or returns, feel free to contact us—our team is happy to assist you!

Thank you for choosing Checkmate! 

Would you like any modifications or additional details?